Frequently asked questions
When you sign up for a Layerly website, you get a website ready to launch in 5 business days. Your subscription includes free, unlimited website edits, 1:1 support and more.
As long as you have an active subscription, you keep your website.
Yep, your website will be like the open road … lots of room to open ‘er up. Check out our flexible website add-ons.
Never, ever. We do all design, text entry, everything. You do you.
*Actually, if you have a blog, news, etc., you will create your own posts. But don’t worry, our platform is easy to use.
No ads, no Czechoslovakian puppet shows, no unwanted pop-ups. It’s your site, period.
Sure – unlimited updates are included in every package.
No way. We make enough money to pay everyone and save up for a bangin’ company foosball table. See our pricing page.
There is no option to transfer or import a website from another platform into Layerly. Every Layerly site is custom designed to fit your needs and built for use on our platform.
However, our team is highly skilled at creating custom websites to fit your preferences and needs. After you sign up for a Layerly website, please share a list of websites you like or are inspired by with your Account Manager.
Pricing & Add-ons
Website add-ons are additional features that you can add to your website subscription. These include additional pages, online store, advanced search engine optimization and more. See our full list of add-ons here.
For sure! With our Shop Add-on you can sell physical and digital products as well as subscriptions.
This add-on gives your website the full power of an eCommerce store without the headache of building and managing it yourself.
Absolutely! If you already have one we’ll connect your custom domain name to your website for free too.
If you don’t have one yet, we offer a free .com domain with your website subscription!
When you end your Layerly subscription you will no longer have access to your website.
However, we will keep a copy of your website on our local servers for 1 year after your plan has ended. If you decide to come back to Layerly, we can bring back your old website or make you a new one!
Yes, you are welcome to switch your website subscription from monthly to yearly or vice versa at any time.
Contact your Account Manager or login to your account to switch your plan.
We accept most debit and credit cards using Stripe as well as Apple Pay and Google Pay.
We don’t offer a trial period, but we do offer a 14 day money-back guarantee.
We offer a 14 day money-back guarantee if you’re not happy with your purchase. Contact us within the first 14 days of your purchase to request a refund.
We do! Sign up for our email list to stay in the loop on discounts, sales and coupons.
Account
You can login into your Layerly account here.
From your account you have access to your subscription(s), billing, profile (name, email, password) and product support.
Yes, by default your monthly or yearly subscription will automatically renew.
We hate goodbyes. But hey, we get it. Priorities shift and sometimes we need a break.
If you’d like to cancel your website subscription, send us a message here.
You can change your password by resetting it here. Enter the email address you signed up with and a reset your password link will be sent to the email address on file.