Frequently asked questions

Yep, your website will be like the open road … lots of room to open ‘er up.

No ads, no Czechoslovakian puppet shows, no unwanted pop-ups. It’s your site, period.

Never, ever. We do all design, text entry, everything. You do you.

*Actually, if you have a blog, news, etc. you do need to add your own posts. But don’t, worry our platform is easy to use.

Sure – unlimited updates are included in every package.

Listen, you – my apologies, the boss says yes.

Don’t worry – many of today’s companies put multiple sections on a single page. Your home page, for example, could also contain your about information, history and contact information. Your funny jokes … maybe save those for your monthly newsletter.

No way. We make enough money to pay everyone and save up for a bangin’ company foosball table. See our pricing page.

There is no option to transfer or import a website from another platform into Layerly. Every Layerly site is custom designed to fit your needs and built for use on our platform. 

However, our team is highly skilled at creating custom websites to fit your preferences and needs. After you sign up for a Layerly website, please share a list of websites you like or are inspired by with your Account Manager.

Pricing & Add-ons

When you sign up for a website with Layerly, you sign up for a subscription. Website subscriptions are billed monthly or yearly and include unlimited, free edits. As long as you have an active subscription, your website is 100% updated and managed for you.

Yes, you are welcome to switch your website subscription from monthly to yearly or vice versa at any time. 

Contact your Account Manager or login to your account to switch your plan.

When you end your Layerly subscription you will no longer have access to your website.

However, we will keep a copy of your website on our local servers for 1 year after your plan has ended. If you decide to come back to Layerly, we can bring back your old website or make you a new one!

Website add-ons are additional features that you can add to your website subscription. These include additional pages or photos, advanced search engine optimization and more. See our full list of add-ons here.

Absolutely! In fact, we offer a free .com domain with your website subscription! If you already have one we’ll connect your custom domain name to your website for free too.

We accept most debit and credit cards using Stripe as well as Apple Pay and Google Pay. 

We don’t offer a trial period, but we do offer a 14 day money-back guarantee.

We offer a 14 day money-back guarantee if you’re not happy with your purchase. Contact us within the first 14 days of your purchase to request a refund.

We do! Sign up for our email list to stay in the loop on discounts, sales and coupons.

Account

You can login into your Layerly account here.

From your account you have access to your subscription(s), billing, profile (name, email, password) and product support.

Yes, by default your monthly or yearly subscription will automatically renew. 

You can cancel your subscription from automatically renewing by going to your Account under Subscription > View > Uncheck Auto Renew.

You can change your password by resetting it here. Enter the email address you signed up with and a reset your password link will be sent to the email address on file.

Get a website in 5 days.